TowGrade™
Public ScoreboardSign In
Industry Intelligence Platform

The data that holds
providers accountable.

TowGrade is a verified, anonymous reporting platform where towing company owners grade roadside assistance providers across 12 operational categories — generating the intelligence OEMs and insurers need to manage their networks.

Register your company →OEM & Insurer access
1,240+
Verified operators
18,400+
Provider reviews
11
Providers indexed
100%
Operator anonymity
Current scoresLive
NSD
Motor Club · 987 reviews
7.8
AAA
Motor Club · 5,102 reviews
7.1
Allstate RSA
Insurer-Direct · 623 reviews
6.8
Agero
Motor Club · 2,847 reviews
6.4
Urgently
Digital Platform · 1,209 reviews
5.2
HONK
Digital Platform · 743 reviews
4.9
View full scoreboard →
Platform overview
Designed for operators. Built for accountability.
01
🔒
Complete anonymity
Your identity is never shared with any provider. Public data is aggregated by region and fleet size only.
02
★
12-category scoring
Rate pay rates, payment speed, damage claims, dispatch accuracy, tech reliability, account management, and more.
03
◎
Visibility control
Toggle each review between private and public. Narrative comments are always private — only scores are aggregated.
04
📊
OEM intelligence
Aggregated reports delivered to OEMs and insurers, driving contractual accountability at scale.
Covered providers
All major motor clubs & digital platforms
Don't see your provider? Submit an addition request from your operator dashboard.
AAA—
Agero—
Allstate Roadside—
Auto Club Group—
Cross Country Motor Club—
Geico Emergency Roadside—
HONK—
Nation Safe Drivers—
Roadside Masters—
Urgently—
USAA Roadside—
+ Submit provider
For OEMs & Insurers
The field data your provider contracts are missing.

TowGrade aggregates verified operator experience into structured intelligence — giving procurement teams and claims directors an independent view of roadside network performance that provider self-reporting cannot match.

✓
Payment speed, damage claim handling, and operator retention risk — by provider, region, and period
✓
Quarterly trend reports and real-time alerts on significant score movements
✓
Structured for direct integration into RFP scoring and vendor SLA frameworks
Request data access →
Sample — Q4 2024 Provider Report
Network avg. payment window38.4 days
SLA breach rate (>21 days)64%
Damage claim dispute rate62%
Operator attrition risk (6mo)28%
Top performer — overallNSD · 7.8
Lowest performer — overallHONK · 4.9
Access full reports →